Our Approach

  • For optimum transfer of learning, the learner must be actively involved in the learning experience, not a passive recipient of information.
  • Adults learn best by doing; by being involved (action learning).
  • Appealing to many of the participants senses stimulates learning - particularly visual, kinaesthetic and auditory.
  • People learn best in stimulating surroundings.
  • Problems, examples etc. must be realistic and relevant to the participants.
  • Learning is best when it can be related to the participants known information and experience, (their frame of reference).
  • The learning process has an affective (emotional) as well as intellectual component.
  • Emotional challenges increase learning and retention
  • Learning flourishes in a win / win, non-judgemental environment.
  • Behavioural patterns accompanied by an increase in self esteem will be repeated.
  • Learning increases if the learner accepts responsibility for her/his learning.
  • Learning is greater when a person perceives the need to learn and know.

    (Adapted from A. Bandura 1977, "Social Learning Theory", Prentice-Hall, New Jersey)


Our Process

Our experience shows us that effective change requires a sound process rather than simply an event. For all major programming, we use our effective 6 step “Quest Process”:

  1. SCOPE ~ We develop a sound understanding of the organisation, the participants, their setting, the target outcomes for a program, and any relevant logistics (numbers, dates, locations, budget etc.). We will provide a brief recommendation or proposal based on where the participant group is NOW, WHERE they / the organisation would like them to be at a given date, and HOW they might best get there. While the Scope might provide initial costing estimates, this step is provide free of fees, other than any travel expenses.
     
  2. DESIGN ~ Based on the agreed outcomes of the Scope, the client might request a full program design. With further and thorough research, we will design a program which will deliver the agreed target outcomes. The design phase will be provided at a fee dependant on time requirements and any travel expenses.
     
  3. DELIVERY ~ The program is rolled out to participants, through residentials, workshops or coaching / mentoring sessions as required in the design.
     
  4. IMPLEMENTATION ~ We provide support for the implementation of the learning and change into the organisation, as outlined in the Design
     
  5. EVALUATION ~ The program is evaluated based on the agreed KPI’s and / or target outcomes.
     
  6. “NEXT STEPS” RECOMMENDATION ~ We provide recommendations on the next steps in a continuous improvement context
     

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