Our Approach
- For optimum transfer of learning, the learner
must be actively involved in the learning experience, not a passive
recipient of information.
- Adults learn best by doing; by being involved
(action learning).
- Appealing to many of the participants senses
stimulates learning - particularly visual, kinaesthetic and auditory.
- People learn best in stimulating surroundings.
- Problems, examples etc. must be realistic and
relevant to the participants.
- Learning is best when it can be related to the
participants known information and experience, (their frame of
reference).
- The learning process has an affective (emotional)
as well as intellectual component.
- Emotional challenges increase learning and retention
- Learning flourishes in a win / win, non-judgemental
environment.
- Behavioural patterns accompanied by an increase
in self esteem will be repeated.
- Learning increases if the learner accepts responsibility
for her/his learning.
- Learning is greater when a person perceives
the need to learn and know.
(Adapted from A. Bandura 1977, "Social Learning Theory", Prentice-Hall,
New Jersey)
Our Process
Our experience shows us that effective change requires a sound process
rather than simply an event. For all major programming, we use our
effective 6 step “Quest Process”:
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SCOPE ~ We develop a sound understanding
of the organisation, the participants, their setting,
the target outcomes for a program, and any relevant logistics
(numbers, dates, locations, budget etc.). We will provide
a brief recommendation or proposal based on where the
participant group is NOW, WHERE they / the organisation
would like them to be at a given date, and HOW they might
best get there. While the Scope might provide initial
costing estimates, this step is provide free of fees,
other than any travel expenses.
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DESIGN ~ Based on the agreed outcomes
of the Scope, the client might request a full program
design. With further and thorough research, we will design
a program which will deliver the agreed target outcomes.
The design phase will be provided at a fee dependant on
time requirements and any travel expenses.
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DELIVERY ~ The program is rolled out
to participants, through residentials, workshops or coaching
/ mentoring sessions as required in the design.
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IMPLEMENTATION ~ We provide support
for the implementation of the learning and change into
the organisation, as outlined in the Design
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EVALUATION ~ The program is evaluated
based on the agreed KPI’s and / or target outcomes.
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“NEXT STEPS”
RECOMMENDATION ~ We provide recommendations on the next
steps in a continuous improvement context
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